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Billing Problems

July 3, 2013 by  
Filed under Blog

Customers are the only reason you are in business. This may be an obvious statement; however, there are a great many businesses who don’t view billing as a way to satisfy their customers.  When customers are billed properly the money comes in more consistently.  When you have a weak system or inconsistent monthly billing process, it’s viewed as poor customer service and people need only a little reason to not pay on time.  Give that space and you have yourself a line of past due and non-paying clients.  Consistency is one of the most important factors in keeping the revenue flowing properly.  A policy and procedure that can close gaps in your billing will not only keep revenue flowing but when customers are billed properly, it’s viewed as great customer service.  Too many businesses are failing in part in this area and have to chase customers for payment month after month blaming the client and not themselves.  The best businesses find the best methods to bill and enjoy the greatest success.   

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