Top Ten Billing Secrets
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Billing Business As Usual

September 5, 2014 by  
Filed under Blog

Most customers pay on time and it’s business as usual.  However, a select few are indifferent and make you wait. They have the money but there is no sense of urgency to pay you.  Some even string you along for months on end. The faster you solve this problem, the faster you can get paid.  Yet countless business owners put up with this aggravation of non-payment for years. They feel stuck because they don’t want to lose clients. The fact is, there are proven strategies to combat this common problem, but it’s business as usual and they continue in their frustration. This problem is more common than you may think. I have worked to solve these everyday challenges with fortune 500 companies as well as small businesses. The real problem is most business owners do virtually nothing to get help and learn the techniques that break the pattern of past due accounts. They continue to lose money and get frustrated by customers who are great at playing games. 

Since 1989 CJM Billing Solutions, Inc. has been helping businesses just like yours experience greater cash flow and increased revenue. We work with small businesses and fortune 500 companies to give them the tools needed to stop people from paying late and teach proven methods so frustrated business owners can enjoy greater success. Learn how to deal with past due customers and bring them into a habit of payment. Influence current customers to pay on time and set the tone for new customers to stay current? CJM is the leading consulting firm and we are experts in faster payments and higher revenue. It takes a special kind of person to run a business but it takes experience to bring the money in with little or no hassle. Visit us at CJM Billing Solutions, Inc.or get our quick guide at Top 10 Billing Secrets.

Billing Perceptions and Branding

July 18, 2014 by  
Filed under Blog

Your brand speaks volumes about your business and who you are. It can determine which class of consumer is going to be attracted to your product or service. In addition, when you possess a great brand, your competition can be marginalized. Most importantly, there are many aspects of your business that bring your brand to life and cause consumers to buy. 

Think someone would pay money for a rock? Maybe if it were a Pet Rock… Some of the craziest products and services sell in high demand at higher price because of great marketing and branding. People’s perception of a product can cause them to spend more than what they can actually afford. 

Think about the car you drive. There is probably a less expensive car with the same features but it does not possess the mark of a perceived higher-class automobile and therefore not as appealing. Why not? We are conditioned to want to live in a specific socioeconomic class and will pay dearly for it. In the same way, we condition our customers to either pay on time or pay late.

As business owners, we should develop the 5 most important factors of success. These 5 factors are:

  • Product/Service
  • Sales
  • Marketing/Branding, 
  • Customer Service
  • Billing/Collections

I have seen some of the best companies fall short when it comes to the final step which is Billing and Collections. Why? Because it’s a hassle. And let’s face it, if you’re not the right person for this part of the job, you will suffer. That’s why you need proven methods to get paid fast and ease your billing process.

It’s interesting to work with a great number of companies who absolutely loath their billing and collections and lose money as a result. Business owners experience vast changes when they consult an expert who can aggressively focus in the area that directly affects revenue and cash-flow.  

As I have said before, “Getting paid is the last part of your business that must come first!“ Billing and Collections is the number one area where we see room for improvement in virtually every company. 

Great billing is part of a great brand and guarantees higher revenue, this is a fact!

Since 1989 CJM Billing Solutions, Inc has been helping businesses just like yours experience greater cash flow and increased revenue. We work with small businesses and fortune 500 companies to give them the tools needed to stop people from paying late and teach proven methods so frustrated business owners can enjoy greater success. Learn how to deal with past due customers and bring them into a habit of payment. Influence current customers to pay on time and set the tone for new customers to stay current? CJM is the leading consulting firm and we are experts in faster payments and higher revenue. It takes a special kind of person to run a business but it takes experience to bring the money in with little or no hassle. Visit us at CJM Billing Solutions, Inc. or get our quick guide at Top 10 Billing Secrets.

Payments and Customers Who Don’t Pay

June 14, 2014 by  
Filed under Blog

While most clients pay on time with little or no problems, others string you along. I’m talking about people who can pay but choose to play games and make you wait while they drive around in their Lexus or BMW. These people have mastered the art of not paying. It’s time to change that. We provide techniques that give you the upper hand and bring the difficult clients into a habit of payment. Some people take advantage of your good nature and you can break that cycle. You can be gentle and aggressive at the same time as well as keep your clients.

Increased revenue does not have to come at the cost of a great relationship with customers. On the contrary, a great relationship can enhance annual revenue. When you maximize efficiency you can enjoy greater success and keep clients happy.  I know this because I have worked with schools, colleges, landscapers and doctors as well as fortune 500 companies such as American Express, Citibank and Whirlpool.  Recently I gave a symposium in Albany for New York State Organization of Bursars and Business Associates entitled, “Collections, Billing, and Conditioning Students to Stay Current”. I am the author of the Top 10 Billing Secrets, and president of CJM Billing Solutions, Inc. My name is Christopher Mangan and since 1989 I have proven that faster payments support higher revenue.

Contact CJM Billing Solutions, Inc. or go to Top 10 Billing Secrets, today and stop clients from taking advantage of you.

Call us today and enjoy greater success.  

Get Paid Faster!

May 30, 2014 by  
Filed under Blog

Too many customers play games when it comes to paying you. Do clients string you along and make you wait for payments? You are not alone. Chasing money can be exhausting and it’s time to change that!

Since 1989 CJM Billing Solutions, Inc has been helping businesses just like yours experience greater cash flow and increased revenue. We work with small businesses and fortune 500 companies to give them the tools needed to stop people from paying late and teach proven methods so frustrated business owners can enjoy greater success. Learn how to deal with past due customers and bring them into a habit of payment. Influence current customers to pay on time and set the tone for new customers to stay current? CJM is the leading consulting firm and we are experts in faster payments and higher revenue. It takes a special kind of person to run a business but it takes experience to bring the money in with little or no hassle.

Not everyone is cut out to collect money and deal with the confrontation and emotions of some clients. Make you accounts receivable process more enjoyable and more efficient. Send less money to collection agencies.

Afraid to go after money owed for fear of losing future jobs and income? We deal with clients like that as well.  Many businesses experience this same phenomenon. The biggest obstacle to your success is you. Too many business owners wait to get professional help and continue to lose money for years. See what 25 years of experience in proven billing and collections methods can do for you! Get paid “in full” and “on time”. Call or email us today! (855)867-2455. cjmbilling@optimum.net.

Don’t have time to hire a consultant? We have written an easy to follow billing guide to greater revenue, Top 10 Billing Secrets. Greater success starts with you!

Past Due Customers

May 23, 2014 by  
Filed under Blog

Some people work hard at not paying their bill. I’ve seen customers spend $200 trying to get out of paying $100. They just cannot let go of that money, the money owed to you! It’s time for you to change that and understand what motivates them to pay their bill.

People act and react differently when it comes to paying. Consumer habits have been studied for years. Studies have shown that people are stimulated and respond to a variety of tactics and strategies. In the same way marketing techniques are used to cause consumers to buy, you must use compelling techniques that cause customers to pay. Everyone is conditioned in ways that we don’t even realize, at the supermarket, on the cover of magazines, by what we watch on television and even by other people. You must condition customers with a habit of payment and your ability to keep the pressure where clients respond with a positive outcome. It’s important to create a sense of urgency in people.  Customers can exploit the weakness in your billing system which could cause a two-fold effect. You could lose the customer and the revenue when both of these actions could have been avoided. The idea of, “If they don’t pay, I will stop my service or product,” is self-defeating. It’s better to know how to keep the customer paying by billing them properly and building a relationship. As stated prior, collection starts from the beginning of your business relationship. Your first meeting, phone call or contract sets the tone. If you are laid back or sloppy regarding payment from the start, you can almost guarantee the receipt of payment will be laid back and sloppy. Have a policy in place and use specific dates and specific amounts to be paid on time. You must be consistent and professional. If money is owed, don’t take it personal; pursue payment quickly, politely and professionally. Christopher Mangan is a business process analyst and the leading authority on producing high efficiency billing and collections procedures. He is the author of Top 10 Billing Secrets and since 1989, has produced millions of dollars for fortune 500 companies as well as small businesses.  Enjoy greater revenue through efficiency and proven methods. He is the President and CEO of CJM Billing Solutions, Inc. 

Past Due and Cash Flow

May 16, 2014 by  
Filed under Blog

It takes a special kind person to run a business especially when it comes to your accounts receivables. Not everyone is cut out to collect money and deal with the confrontation and emotions of clients that are natural to dealing with people’s finances. For those in business, the reality of past due accounts and chasing money is all too familiar. Most every company has past due accounts. It’s the very nature of many businesses and if it’s not dealt with properly, it can become your biggest nightmare. The reality is that many companies do not know the proper ways to be effective and that can cause great distress. This is not to say they are not good business people, they are just not as effective in this vital area. The result is lost revenue, frustration and even affects customer retention.

While many customers pay on time, it’s those who do not pay on time that can make or break your cash flow. I have seen companies in the brink of going out of business finally turn to us for help and experience life changing assistance. When I work with companies and see the reaction of business owners when there is improved cash flow, it’s a great experience. When business owners finally listen and implement proven strategies, they see a significant progress. The hardest part is convincing them there is a better way because most business owners do not understand the “laws” of accounts receivable and continue to lose revenue every day.

CJM Billing Solutions, Inc. has seen great success working with small businesses and can tackle virtually every situation. Since 1989 CJM has implemented proven methods to increase cash flow and increase revenue for a multitude of companies ranging from small business to fortune 500 companies. The days of waiting too long for payment is over with CJM Billing Solutions, Inc and the Top 10 Billing Secrets.

Past Due Again

March 13, 2014 by  
Filed under Blog

Every business owner knows what it’s like to have past due accounts. Over the years, I have witnessed scores of business owners who are reluctant to collect money from clients for fear of losing the customer. Nothing can be further from the truth. Still it remains that many customers play this hand to the point where it frustrates you.

Are some of your clients holding out. Do they use the upper hand because they know you depend on them for future business? This is all too common. Break the cycle and get paid. Your approach is vital and determines the outcome of the game being played. The fact is, you can set the tone of the business relationship. How do you approach clients who don’t pay?  There are ways around their procrastination that will set a sense of urgency. When people owe you money, it can be a daunting task to collect those funds and it costs more time and money out of your pocket chasing them down. This can take the fun out of owning your own company. Some customer’s are late every month while others take months to pay. What can you do the prevent people from continuing down the road of past due? There are a number of techniques you can use to get paid faster. 

How do you approach the customer who pays late every month? Send out another invoice, call the client or allow them to build up a balance hoping they will eventually pay. All of these efforts are slow and not very effective. Learn to take a more pro-active approach so you can break the bad habits of poor paying customers. Your approach will directly affect your bottom line, increase revenue and make running a business more enjoyable.     

Since 1989, CJM Billing Solutions, Inc. has produced millions of dollars for fortune 500 companies as well as small businesses. Enjoy greater revenue through efficiency and proven methods. Christopher Mangan is the author of Top 10 Billing Secrets and has been shown to increase earnings as much as 27% annually for fortune 500 companies and small business alike. Most business owners did not know such great changes could be made. They spent years doing the same thing and did not truly realize their loss. Don’t you think it’s time to enjoy greater success?

Past Due or Great Customer Service

February 28, 2014 by  
Filed under Blog

Customers are the only reason you succeed or fail in business. This may be an obvious statement; however, there are a great many businesses who don’t view billing as a way to satisfy their clients. When you bill them properly the money comes in more consistently. Some customers exploit weakness in your system. It’s viewed as unprofessional and poor customer service. People need only a little reason to avoid payment. Give them a way out and they will take it every time. Some companies end up with a line of past due and non-paying clients. Consistency is one of the most important factors in keeping the revenue flowing properly. A policy and procedure that eliminates gaps in your billing will keep revenue flowing and is viewed as great customer service. Too many businesses are failing in this area and have to chase customers every month blaming the client and not themselves. The best businesses find the best methods to bill and enjoy the greatest success.      

 

Consumer habits have been studied for years and it has been proven we can condition others in many ways.  You must create a sense of urgency in your client while maintaining a great relationship. Customers respond differently to different tactics. CJM Billing Solutions, Inc. provides you with ways to cause the late paying client to respond with a positive outcome. Every company struggles with some degree of customers who pay late. Many businesses are choosing professional consultants who are experienced in collections, billing and accounts receivables. The Top 10 Billing Secrets is a publication that can help transform businesses. Break the pattern and get paid faster.  

Accounts Receivable Efficiency

November 15, 2013 by  
Filed under Blog

People who run your accounts receivable department and work on collecting your past due accounts are the engine of your business. The better your engine, the greater your performance and this creates greater earnings. There are too many companies who are happy with an engine that is barely running. Most are coasting downhill and don’t’ realize they can turbo-charge their income and revitalize their earning potential. Some are even okay with poor performance and continue to lose valuable income for years. Complacency kills productivity and revenue potential. Many businesses focus a disproportionate amount of time getting new business and not enough time on the business in-house. While money is coming in, and that’s great, big money is being lost and unnoticed.

Some customers take advantage of your good nature and exploit loopholes in your process. Do they take too long to pay you?  Are you getting frustrated at the rate in which accounts become current do you fire customers or accept lower amounts for monthly payment just to keep them? You’re not alone. This is common to many businesses. The trick is to know how to condition them to stay current, appreciate you, and make payments on time. Most people have credit card debt. Do you know why? Because consumers have been conditioned to think they need something that they actually want…not need. Therefore they spend 12% to 24% more for an item and end up taking years to pay it off. That is just one tactic of how consumers are conditioned. In the same way, there are many methods to make customers’ pay. For example; return envelopes.  Many companies use them but this tactic eludes so many others. Customers are shown to pay much faster and more consistently if you provide a return envelope along with the bill. That is one strategy and a small piece of the many great methods used in this amazing eBook Top 10 Billing Secrets

Since 1989, CJM Billing Solutions, Inc. has produced millions of dollars for fortune 500 companies as well as small businesses.  Enjoy greater revenue through efficiency and proven methods. We have been shown to increase earnings as much as 27% annually and companies are amazed. They had no idea such changes could be made. They spent years doing the same thing over and over and never realized their loss. Don’t you think it’s time to enjoy greater success?

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